1. Understand Emerging Technologies:

Gain a comprehensive understanding of various emerging technologies relevant to school support staff, including AI, AR, VR, IoT, and low-code process automation.

  1. Enhance Efficiency and Collaboration:

Learn how to leverage interactive and emerging technologies to enhance efficiency, collaboration, and communication among school support staff.

  1. Implement Technology Solutions:

Acquire practical skills for implementing and integrating new technologies into daily operations, improving overall productivity and effectiveness.

  1. Stay Updated with Technological Advancements:

Understand the importance of staying updated with technological advancements and learn strategies for continuous professional development in the digital landscape.

KSB’s:

K11- the principles and constraints of searching the internet and accessing information securely

  • Currency- Relevance- Authority- Accuracy- Purpose (Especially in relation to trusting and evaluating AI and new technologies).

K15 – current and emerging digital technologies and the possible implications for work on a support desk, including the impacts of digital technologies on climate change, sustainability and moving to net carbon zero.

K20 – organisational approaches to incorporating different digital applications across business functions and the implications for their stakeholders.

S12 – support digital operations or digital change and transformation activities.

B4 – Self-motivated, for example, takes responsibility for completing the job.

B5 – takes a sustainable mindset towards digital support activities, ensuring climate change and the move to net carbon zero by 2050 is a consideration.