Primary Goal ,

Using Technology to Build Relationships and Retention (Prof Serv)

Effective relationships lie at the heart of every successful organisation. In a world where organisations are so busy, it can be a challenge to maintain these relationships, which can, over time, negatively impact retention. Technology offers several solutions to help organisations streamline communication, drive engagement and strengthen relationships. This module will explore some of the ways in which organisations can utilise the power of technology to foster strong relationships and increase retention, both internally with staff and externally with stakeholders.

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· 18th September 2024

Learners will explore how digital technologies can be used to build relationships and support stakeholders’ retention.

A key part of any organisation is establishing positive relationships. Understanding the wide range of diverse needs of both staff and stakeholders is essential to success, and making sure that they are nurtured is no mean feat!

The importance of good communication is key – staff and stakeholders feel more included and informed, if they are kept up to date. Knowing how and when to communicate to manage the relationships effectively is important as clarity helps to minimise stress and anxiety so that people know where they stand and what is happening.

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Course Includes

  • 10 Sections
  • 1 Quiz
  • Course Certificate